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Smartphone Camera / Face ID Repair

Common Camera Problems 

Modern smartphones usually have multiple cameras — front, rear, wide angle, telephoto, macro, depth sensor — which means more parts that can go wrong. Here are the issues we see most often:

  1. Camera app shows black screen

  2. Shaking, buzzing, or blurry image

  3. Camera will not focus

  4. Front camera not working

  5. Flash not working or stuck on

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Common Face ID Problems 

Face ID is far more complex than most people realize. On iPhones, the Face ID system includes several components: infrared camera, flood illuminator, and dot projector. If any one of them fails, Face ID stops working.

Here are signs of Face ID hardware failure:

  1. Face ID not available message

  2. Face ID not working after screen repair

  3. Cannot set up Face ID

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What Causes Camera and Face ID Failure?
  • Drops or impact damage

  • Liquid exposure

  • Incorrect screen or battery replacement

  • Flex cable damage during other repairs

  • Manufacturing defects or aging sensors

  • Faults in the logic board or connectors

Face ID in particular is very fragile. Once damaged, it cannot be replaced like a simple camera. Repairs often involve micro soldering and sensor calibration.

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What You Should Do First?

Before bringing your phone in, try these steps:

  • Restart the phone

  • Update to the latest software version

  • Test in other apps (some third party apps use different camera APIs)

  • Try setting up Face ID again in settings

If none of that works, you are likely dealing with a hardware problem.

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How YKL Repairs These Issues

At YKL, we offer full diagnostics and repair for both camera and Face ID systems. This includes:

Camera module replacement
We use genuine or high quality parts and test all lenses after installation.

Reflow or replacement of camera flex cables
For phones with damaged connectors or torn flex cables after a fall or repair attempt.

Face ID repair for supported iPhones
In many cases we can restore Face ID without changing the secure components. If repair is not possible, we offer data safe replacement options.

Motherboard repair
If the issue is deeper, like a faulty voltage rail or signal path, we can diagnose and repair it at board level.

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Visit YKL for a Proper Diagnosis

We do not guess. We test. Whether your selfie camera is dead, your rear lens is shaking, or your Face ID refuses to work, we can help you understand exactly what is wrong.

We service iPhone, Samsung, Google Pixel, Huawei, Xiaomi, Oppo, and more.

Installment available. Up to 5 years warranty.

Why YKL is the best place to fix your Smartphone. 

Giving you a peace of mind after repair and upgrade.

When you choose to check out with SPay Later.

For repairs and upgrades totalling RM500 and above.

For most smartphone screen repairs and battery replacements.

Hear from our customers who got their Smartphone fixed.

Over 1 million views on TikTok.

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YKL Mac Fix specializes in professional repairs for MacBook, iMac, Mac Mini, Mac Pro and Smartphones of all brands.

From advanced diagnostics to expert repairs, we bring your devices back to life with precision, speed, and care.

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Our Services
Petaling Jaya (HQ)

No 16 3rd & 4rd Floor, 

Jalan 14/20, Section 14,

46100, Petaling Jaya, Selangor

Mon - Fri  10:30 AM - 7:30 PM
Sat - Sun 10:30 AM - 6:00 PM 

Kuantan @ Pandan Damai

No A3, Jalan Pandan Damai 2/2,
Perumahan Pandan Damai,
25150 Kuantan, Pahang.

Mon - Sat  11:00 AM - 9:00 PM

Kuantan Parade

Lot F22 (1st floor) Kuantan Parade, Kuantan He Abdul Rahman, 25000 Kuantan, Pahang.

Mon - Sat  11:00 AM - 9:00 PM

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